Download easy to read version for East London NHS Foundation Trust - PDF - (opens in new window), East London NHS Foundation Trust: Evidence appendices published 26 June 2018 for East London NHS Foundation Trust - PDF - (opens in new window), Published Proud member of the Disability Confident employer scheme. Staff also understood safeguarding procedures and reporting of incidents was embedded practice. This is done through access to our Forensic Liaison Clinics. Staff safety was carefully considered. the service is performing badly and we've taken enforcement action against the provider of the service. Staff could access interpreters and knew how to download patient information in different languages. Has actively participated in clinical audit. Over the years, Day has worked in inpatient secure mental health services, varying from low, medium and high security. East London NHS Foundation Trust. Referrals increase your chances of interviewing at East London NHS Foundation Trust by 2x. All rights reserved. St. Nicholas Hospital Save job - Click to add the job to your shortlist. Access to the services were well managed through a central point of access who were able to direct patients to the most appropriate team. We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. You can unsubscribe from these emails at any time. Carers can also arrange to speak to the consultant psychiatrist. Tuesday 9am 5pm By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. There was an inconsistency in the completion of healthcare records. These are the cookies that help certain non-essential functionalities on our website. John Howard Centre, 12 Kenworthy Road, Hackney, London, E9 5TD. The Adult Community Speech and Language Therapy team provide assessment and management for people with acquired disorders of speech, language, voice and/or swallowing. How to get referred Browse our A to Z of the different services we provide. The target time for teams to respond to referrals was 24 hours in 80% of referrals. Our largest professional group are nursing staff who provide day-to-day care on the wards and in the community. Services have been transferred to this provider from another provider, Community health services for children, young people and families, Specialist community mental health services for children and young people, Community mental health services with learning disabilities or autism, Community-based mental health services for older people, Mental health crisis services and health-based places of safety, Wards for people with a learning disability or autism, Long stay or rehabilitation mental health wards for working age adults, Wards for older people with mental health problems, Acute wards for adults of working age and psychiatric intensive care units, Community-based mental health services for adults of working age. All of the young people we spoke with felt that the food was of poor quality and there was lack of choice. Recently he was seconded to work as covering Borough Lead nurse in Hackney mental health inpatient services. Quality improvement work had been used to reduce the number of patients acquiring a grade 2, 3 and 4 pressure ulcer whilst using the service. At least one standard in this area was not being met when we inspected the service and Patients received adequate assistance to eat and drink. For example, analytics tools to measure how you use the website so we can improve it based on user needs. For example, they allow us to maintain user sessions and prevent security threats. ELFT are celebrating the week with events, taster sessions and an @NHS_ELFT twitter takeover! MRCPsych OR MRCPsych equivalent approved by the Royal College of Psychiatrists. Staff adopted a multi-disciplinary and collaborative approach to care and treatment. Staff worked hard to keep young people safe and to support them to improve their health, develop skills and progress towards discharge. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Forensic Community Service (North East and Cumbria) CNTW061, Forensic Community Team (North East and Cumbria) Service leaflet and referral form, Adult Forensic Psychology Service Information for referrers. Patients were supported to self-medicate at 105 London Road. How you can become a member, our Council of Governors, People Participation (PP) and volunteering opportunities. Occupational Therapists work to develop peoples daily activities, acquiring new skills or improving core abilities such as cooking and budgeting and helping people lead lives that are meaningful to them. Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. Staff went the extra mile and formed strong relationships with young people and families, who all told us that they were treated with respect, kindness and compassion which promoted their wellbeing. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There was a good culture for the timely reporting of incidents including all serious incidents and the trust were able to identify themes and trends across community inpatient services. To access these, teams are required to complete a referral form. The Trust serves a diverse area namely: Bedfordshire, Luton and East London (Newham, City and Hackney and Tower Hamlets). The ELCFS was commissioned following the successful pilot of the Specialist Community Forensic Team (SCFT) model in East London. We are open 24 hours per day, 365 days per year. looked at a range of policies, procedures and other documents relating to the running of each service. Patients and relatives felt involved and included. We inspected East London Foundation Trust as part of our continual checks on the safety and quality of healthcare services. Let's make care better together. She took up the role of Director of Psychological Therapies in 2014 and became Director of Therapies in 2018 to facilitate integration with the expanding Allied Health Professions (AHPs) in the Trust and widen the contribution of the therapies to meet the emerging demands of the population health agenda. Jubilee Road There were really robust governance structures and systems in place for the review of performance and risk management information. The Advanced Care Planning team work alongside the district nurses, supporting them to care for patients on their caseloads who may be in the last months, weeks or days of their lives. There were specific pilots in other CAMHS teams for phobic children. Staff had a good understanding of the different cultural needs and backgrounds of patients. We did not come across any examples where this was not the case. Learn more in our Cookie Policy. This had been delivered at large scale and at speed. Medicines were stored safely and staff administered medicines as prescribed. All service users are offered regular reviews with a Consultant Psychiatrist and have named Community Psychiatric Nurses (CPNs). Staff told us that they felt proud to work for the trust and we heard many examples of how they put the people who use services at the centre in their work. Staff worked to ensure that young people attended their appointments. City and Hackney CAMHS had identified that African Caribbean boys were at risk of becoming involved in gang related activity and were working with statutory partners and the voluntary sector to target these young people. At least one standard in this area was not being met when we inspected the service and, Camden and Islington NHS Foundation Trust, Barnet, Enfield and Haringey Mental Health NHS Trust, Central and North West London NHS Foundation Trust, Community mental health services for people with a learning disability or autism. Managers recognised the importance of consulting with staff in the development of services. Effective governance processes were in place. Staff told us that leave defined as within the ward boundary also included the local shop which was more than five minutes walk away and outside the boundary of the premises. The importance of service user participation was a strong feature of the work undertaken by CAMHS. Teams were conscious of the trends amongst the young people they worked with and endeavoured to respond to these in a timely manner. Search our resources library for self-help guides, patient information, mental health and wellbeing We rated the wards for older people with mental health problems core service as good overall. Gosforth There's no need for the service to take further action. Find out how we can provide support and contact This was an issue the trust had raised with commissioners. An example of this were patient led audits which had led to improvements in food and how ward rounds were conducted. Relatives said they found staff very supportive. The East London Community Forensic Service (ELCFS) is seeking a Senior Clinical/Counselling/Forensic Psychologist to join our multidisciplinary team. The ELCFS was commissioned following the successful pilot of the Specialist Community Forensic Team (SCFT) model in East London. Services were safe. In Newham North recovery team, staff record keeping in relation to medicines required improvement. reviewed records held by the CQC relating to each service, visited 12 wards across the London boroughs of Hackney, Newham and Tower Hamlets and in Luton and Bedfordshire. There were robust child safeguarding systems. Good and there is an emphasis on building relationships with community services to work collaboratively to address the needs of the population. East London Forensic Outreach Service 26 Shore Road, Hackney, London E9 7TA Phone 0208 510 4960 East London Forensic Outreach Service Who we are ELFOS offers two distinct services: A) time-limited forensic aftercare for appropriate service users from the areas covers by the service who are being discharged from forensic services. Also, staff at 105 London Road had not completed a risk assessment of all detained patients immediately before they took section 17 leave. Staff did not always recognise the terminology of duty of candour although they understood and implemented an open, honest approach which acknowledged with patients when things went wrong. One home treatment team was not learning from serious incidents. Medical Recordscan be contacted on:020 8510 2159/58, Search for services, conditions & specialities, How To Become an ELFT Foundation Trust Member. They meet with inpatients on a daily basis to explore their progress and support their recovery, often taking people out on leave into the community. Systems to enable staff teams to access live data to inform their day to day work on screens and on mobile phones was due to happen shortly after the inspection was complete. Staff used the national early warning score and escalated concerns to medical staff when required. Find out more about our main sites, including directions The service covers the boroughs of Hackney Newham Tower Hamlets and those in North East London Foundation Trust. Individual teams had undertaken work to ensure that diverse needs were met. Sign in to save Senior Clinical/Counselling/Forensic Psychologist at East London NHS Foundation Trust. Incident reporting and shared learning from incidents was evident in all services. Staff were doing this in their own time. Patients had access to appropriate spiritual support. Our focus is on high quality treatment. The building was modern and there were various outside spaces which all young people could access. We rated East London NHS Foundation trusts child and adolescent mental health wards as outstanding because: We gave an overall rating for the specialist community mental health services for children and young people of outstanding because: Administrative staff in Luton and Bedfordshire CAMHS experienced low morale. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Our psychiatrists are registered medical practitioners and prescribe medications as well as overseeing care. Staff did not record the fact that they had read patients their rights in a timely manner after admission or detention under the Mental Health Act nor that risk assessments had been updated before section 17 leave was granted. Average salary for Midlands Partnership NHS Foundation Trust Forensic Social Worker Iii in Kettering, England: [salary]. Bespoke training had been provided and staff had access to trust MCA advisors. CYP services used nationally recognised outcome measures to monitor performance. Staff were mostly able to see patients in a timely manner and prioritised people who needed urgent support. You can unsubscribe from these emails at any time. The team was also running a pilot programme with a school to look at the issues relating to online bullying and with another school regarding child sexual exploitation as there had been an increase in these cases in the county. Employer heading Continuing Health Care Nurse The Tower Hamlets Autism Service is a diagnostic and brief intervention service for adults living in Tower Hamlets. Patients said staff listened to how they were feeling and supported them to understand their care. East London NHS Foundation Trust | 13,858 followers on LinkedIn. We may not always get things right in our communication with you. Caseloads were well managed. NW1 3AX. Staff generally had a good understanding of risk and risk assessments were frequently updated. There had also been an expansion to the leadership capacity of the trust and the associated governance, for example the development of a directorate to oversee primary care and the introduction of a chief digital officer to the executive leadership team. If you feel your mental health is deteriorating or if you are in distress and you need to contact a health professional out of office hours. Patient records were poorly kept in the health based places of safety which made it hard to know how quickly they were assessed and whether their rights had been explained to them. 12 Kenworthy Road To find out more about Consulting, Information Technology, and Sales, Assistant Store Manager - Lee Premium Outlets, Coordinator of Recreation and Wellness Services, Travel Nursing - CVICU RN - $2,340/week - $2,503/week, IT-Koordinatorinnen / IT-Koordinatoren bzw. For example, Lord Lamings report on the Victoria Climbie. The quality improvement programme in the trust encouraged innovation and examples of this was seen across the services. we have taken enforcement action. The information supported the management of the services and was accurate and in an accessible format. The teams met the individual needs of patients. Wolfson House is our Low Secure Rehabilitation Unit for men based in north London. They were prepared to see people at appropriate times and locations to help them attend appointments. The wards delivered care in line with current national guidelines. The trust was implementing a mandatory training programme on the MCA. The senior leaders including the non-executive directors were open, friendly and approachable. There was a risk that this would limit patients access to NICE recommended therapies such as cognitive behaviour therapies and family interventions. The service was constantly innovative and actively participated in quality improvement projects. East London NHS Foundation Trust. East London NHS Foundation Trust This is an organisation that runs the health and social care services we inspect Overall: Outstanding Services have been transferred to this provider from another provider Latest inspection summary On this page Overall inspection Long stay or rehabilitation mental health wards for working age adults We have therapeutic groups that are led by or facilitated by service users and we have a range of Peer Support Workers who are paid members of staff whose own lived experience helps them to help others receiving care. Overall rating for this core service Good because: The treatment rooms where medication was stored were too hot. Friday 9am 5pm. The Luton wards were too warm. Share your story on Care Opinion. When you arrive, you will be advised of the steps you need to take by our Reception staff. Overall, feedback from patients was very positive. At least one standard in this area was not being met when we inspected the service and Staff reflected the trust values and vision. Suspended ratings are being reviewed by us and will be published soon. The Forensic Community Service (FCS) is a regional service which provides care and treatment for adults (both male and female) who have a history of offending and/or pose a risk to others. Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. Carers sometimes come to Care Programme Approach (CPA) meetings to contribute their views and hear about how things have been progressing. Staff were learning from this information and making improvements. We don't rate every type of service. Michelle is a registered nurse and has extensive mental health commissioning experience as well as having clinical experience of working in Learning Disability services for Bedfordshire. the service isn't performing as well as it should and we have told the service how it must improve. Get notified about new Forensic Psychologist jobs in London, England, United Kingdom. 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We are delighted that our service users contribute to management of the unit through the User Involvement Group. Staff understood their roles in regards to patient consent and capacity. Several staff told us about the frustrations they experienced in using trust IT systems. Staff took active steps to engage people who may have felt reluctant to use the service. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The John Howard Centre is a medium secure unit that providesspecialist forensic psychiatric servicesto the City of London and the London Boroughs of Hackney, Tower Hamlets, Newham, Waltham Forest, Redbridge, Havering and Barking, and Dagenham. Patients are admitted to forensic services from acute mental health services where specialist support is indicated, courts, prisons and by instruction from the Ministry of Justice. Patients told us they felt safe, valued and respected. They do not collect or store any personal information. Visit the Career Advice Hub to see tips on interviewing and resume writing. Prior to his arrival in East London, Bailey lived in southern California where he attained a bachelors degree in clinical psychology and masters degree in social work. Freedom to speak up arrangements had been further developed and were well used. The services were well led. Families could stay in a family suite on the unit if needed. The health centres where the CYP services held clinics were not always safe or child friendly. Wolfson House isour Low Secure Rehabilitation Unit for men based in north London. Take look at our most recent recruitment campaigns: Take a look at our career opportunities available across the Trust. We use the Relational Security Explorer to help us in this. The East London Community Forensic Service (ELCFS) is seeking a Senior Clinical/Counselling/Forensic Psychologist to join our multidisciplinary team. Family Therapists help our service users to reconnect with loved ones. The trust sought feedback from people using the service and engaged them in work to improve services. It was difficult for patients to access psychological therapies as there was no psychologist in the multidisciplinary teams. there are some services which we cant rate, while some might be under appeal from the provider. This includes depositing mobile phones, cameras, etc. There were clear processes in place to safeguard young people and staff knew about these. Staff managed cases through daily handover meetings. They also failed to record the duration of incidents of restraint except for those in the prone position. Tackling Unmet Need on Victoria Ward >>(2 mins), Self Catering on Woodberry Ward >>(5 mins), Life Style Changes on Woodberry Ward >(7 mins), Shoreditch Ward Safety Huddle >>(30 seconds). Staff reported to us that they had confidence in their leadership, who they found responsive, and that members of the executive team were visible. The people participation team had responded to COVID 19 with the development of a befriending service which had recruited volunteers and made over 7000 calls to people who were lonely and isolated. Two teams had been accredited by the Royal College of Psychiatrists through the home treatment accreditation scheme since 2012. Our mission is to make a positive difference in people's lives by improving the quality of life for all we serve. He is a keen advocate for LGBT inclusion. Staff were also able to access key skills training appropriate to their role. There was a commitment to continual improvement across the services. Some of our projects have prepared short videos, which give a small taste of what has been achieved. Examples of this work was the Bedfordshire Care Alliance where improved system working was enabling more people with long term conditions to receive the support needed to stay in their own homes. In Luton, services for people with very complex needs required development. A summary of this service appears in the Overall Summary. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. Young people received care and support according to their individual and diverse needs. Sarah started her NHS career in east London, in a range of HR roles, before moving into operational management with Specialist Addiction Services. Psychological therapies were available and psychological approaches formed part of the daily professional practice of nurses. Wards were clean and staff were trained in infection prevention and control. Any other browser may experience partial or no support. The participation worker in Luton and Bedfordshire had worked with a young person to write a training package about discrimination and confidentiality. into lockers provided in the main entrance. Staff were clear about their team role and how they managed the patient journey from acceptance by the CMHT to discharge to primary care. There were many facilities available including use of fitness equipment, a sensory room, art room and other multi purpose rooms. Staff were providing a safe service. Care plans were holistic and person centred. We also inspected the well-led key question for the trust overall. Any other browser may experience partial or no support. Most staff in adult community services were positive about their local and trust leadership. Patients and relatives felt involved and included in decisions about care and treatment. Staff were aware of the risks for individual patients, medication was managed well and staff had a good understanding of safeguarding. Report published: Staff offered practical support if this was the patients priority. Morale, team working and mutual support were strong in all of the teams. By clicking Agree & Join, you agree to the LinkedIn. Some staff were not aware of the term duty of candour although they were able to describe how they applied this in practice. We provide mental health, community and primary care services in East London, Luton & Beds. Staff were proactive in contacting patients when they did not attend appointments or when they were not in when staff visited. Get notified about new Clinical Pharmacist jobs in Luton, England, United Kingdom. Staff morale was positive and staff told us that they were involved in developing the service to improve outcomes for patients. We offer support for service users as they leave the inpatient Forensic Directorate to reintegrate and re-establish lives in the community. Assistant Store Manager - Lee Premium Outlets, Travel Nursing - Telemetry RN - $2,624/week - $2,787/week, Coordinator of Recreation and Wellness Services, IT-Koordinatorinnen / IT-Koordinatoren bzw. We rated caring and well led as outstanding. This button displays the currently selected search type. The John Howard Centre consists of eight male inpatient wards, a female inpatient ward, and a specialist secure ward for men with learning disabilities. Work to refresh the strategy was almost complete and had been done with a wide range of internal and external consultation. The staff were all very aware of the diverse needs of the patients and were able to meet each persons individual needs. Staff planned and delivered services in line with local needs. Staff also had opportunities for career progression. Patients using the service were sometimes being brought by the police to the health based place of safety from their home, rather than from a public place which was contrary to section 136. The consultants act as Responsible Clinicians within the Mental Health Act. Holds and will use valid UK driving licence OR provides evidence of proposed alternative. The trusts own recent deep dive had recognised this and identified actions to improve. Young people also helped with staff recruitment. There was a collaborative approach to care planning with patients. is run by Our service users have come into contact with the criminal justice system and have been within the secure in-patient pathway, and we provide Care Co-ordination for these patients upon discharge. This meant that nursing staff may not always have a clear understanding of the risks or a patients health status when giving treatment. Let's make care better together. and contact details. There were regular learning events in teams. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. In rating the trust, we took into account the current ratings of the mental health and community health services which were not inspected this time. A chief digital officer had been appointed, a digital strategy was in place and work to improve the connectivity of teams and wards was underway. Day has been working as Head of Nursing and Associate Clinical Director for Safety and Security in forensic services for ELFT since April 2016. All rights reserved. Partnership working had developed significantly since the previous well led review. 26 June 2018. Quality improvement continued to be embedded and developed further across all areas of the trust. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. There was a dedicated phone line for current patients. London, England, United Kingdom, Join to apply for the Senior Clinical/Counselling/Forensic Psychologist role at East London NHS Foundation Trust. Forensic services. In most cases the trust had gone the extra mile to ensure this was done in a manner which made a positive impact on people who use services and staff working for the trust. Browser Support Patient and carer information, including details of our services and where we provide care. Our therapies staff work across the whole service. A new alarm system had been introduced that incorporated an emergency call button to the police and global positioning system (GPS) tracking. We no longer support Internet Explorer 11. Quality Commission (CQC) is the independent regulator of health and social care in England. Recent quality improvement work to reduce incidents of violence and aggression had started to lead to a reduction in use of restraint, though this work was ongoing. Fully registered with the GMC with a licence to practise at the time of appointment. Apply. There's no need for the service to take further action. We chose these two core services as we knew there had been some challenges including serious incidents and we wanted to see how the trust had responded and if high quality care and treatment had been maintained.