The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. INFO 30-Apr-2020 13:39:25,254 [0x00002440]: RefId:[6e9f25c6-b0bc-4c2e-8716-67dcd45c7e93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,290 [0x00002440]: RefId:[4f171816-23b9-490b-a2ce-f122e53bfefe] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This headset supports long-wearing comfort with a comfortable, padded headband and pillow soft ear cushions. $18.99. <>/MediaBox[0 0 612 792]/Parent 679 0 R/Resources<>/ProcSet[/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> 2. endobj INFO 30-Apr-2020 13:39:26,951 [0x00002440]: RefId:[bef4675c-159e-41cf-af99-5ef6102db6a3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Works well. Ok. - sancho.s ReinstateMonicaCellio Apr 13, 2020 at 8:46 INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[053efff0-ee25-4ef2-bfbe-d32fbfc91bd2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Conversely, if the on-screen status is Muted, the mute/unmute button on my headset does not work. 692 0 obj INFO 30-Apr-2020 13:39:25,022 [0x00002440]: RefId:[ad0ff72f-8952-4b5d-8abf-adadf8a832d7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds. Microphone Type Boom. INFO 30-Apr-2020 13:39:17,453 [0x00004ba0]: RefId:[bbd16086-4b21-4ba3-9ad3-212bd7a49982] Plantronics::CallManager::MonoOnOff - Setting audio: MonoOn INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Would you like to arrange a web session or such to review my system and experience the problem? INFO 30-Apr-2020 13:39:25,666 [0x00002440]: RefId:[c05fd5f6-0f15-461e-94e5-2c30df35d39f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[584089ec-aa72-4437-a96f-c5be4e6ea4de] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hub can only provide mute synchronization if it is running, while Plantronics devices running in standalone mode with Lync cannot access Windows system settings. Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[ec55ec33-4193-427d-8a65-c3f106000910] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,360 [0x00002440]: RefId:[762f6d7b-acb0-4c0b-b9a9-b914ca56b823] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,828 [0x00002440]: RefId:[dcbe9b73-3235-4ea6-a1f2-3b032929ae50] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:27,028 [0x00002440]: RefId:[a2aa1e30-a76c-4492-bc42-6a297db9fa3d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset. INFO 30-Apr-2020 13:39:24,749 [0x00002440]: RefId:[fdd99c3d-fafd-497e-b5d6-0e14b42f4c69] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again From the Plantronics Software drop-down list, choose Hide icon and notifications. you have broken other applications with your bug. Double-click your default audio playback device to view its properties. $46.99 62% off. I use Plantronics Hub windows software, which allows you to update the firmware, set some advanced functionality and even do device reporting into their Manager Pro product (which we can pull into Modality Diagnostics). INFO 30-Apr-2020 13:39:26,237 [0x00002440]: RefId:[002ca993-15e2-4bbe-9114-c92578b35f69] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. INFO 30-Apr-2020 13:39:17,680 [0x00003980]: RefId:[7c11e978-68f5-4033-a36c-e6b2d596fa85] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Check Price at Amazon: 3: Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, Flip-to-Mute Mic, PC. 682 0 obj and our INFO 30-Apr-2020 13:39:25,571 [0x00002440]: RefId:[fd981d58-3feb-4958-a1d3-0b121b79d322] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} US $150.4. INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Police there asked people to stay off the roadways just before rush hour was set to start, with a warning that people should not call 112 in the area unless they are in life threatening danger. DEBUG 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[2c941374-06e1-4a6d-9d0f-f9cc37bc6528] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IDLE Plantronics Hub Known Issue: Mute not working on Microsoft teams with Savi 8200 and 7300 series. . Your will also hear an audible notification through the headset speaker. 1. INFO 30-Apr-2020 13:39:25,589 [0x00002440]: RefId:[7614e514-9e1c-4485-84a3-ab15551a15b3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,763 [0x00002440]: RefId:[d3a52a8a-0f21-42fc-80ac-1175bfa19c88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,098 [0x00002440]: RefId:[14a7a913-2faf-4afd-84a7-e5ce4a79f9de] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again On the bright side there are options that helps avoid the bad performance. |__USB Headsets INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[2a56f26a-f960-47d8-bd48-3cdd4f11df52] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,972 [0x00002440]: RefId:[a48ca47d-213f-41dc-9c16-18dde3f51d62] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Please continue to investigate and provide us a solution ASAP, this is highly frustrating especially given the impact on other applications throughout the OS. ` } Alternatively, you can select the device, and click the Properties button. Plantronics - Blackwire 3210 - Wired, Single Ear (Monaural) Headset with Boom Mic - USB-A to connect. Phone firmware must be 5.4.2 to use Voyager Focus. To mute or unmute your headset, click the headset icon in the System Tray. One question is are you using Sierra? INFO 30-Apr-2020 13:39:26,627 [0x00002440]: RefId:[ec57fdfa-9904-49d4-abc8-1b5406142367] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics Voyager Focus UC (B825-M) On-Ear Binaural Active Noise Cancelling Bluetooth Headset (P/N: 202652-02) Lazada PH Plantronics Stereo Bluetooth Headset User Guide Manuals+ Poly Voyager Focus UC Bluetooth Headset Charging Cradle (Plantronics) Stereo headset with boom microphone, USB-A for PC/Mac Active Noise Canceling Works with Teams . INFO 30-Apr-2020 13:39:24,855 [0x00002440]: RefId:[8d6c7afc-5550-4785-b025-cb8a44e78e62] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Reddit and its partners use cookies and similar technologies to provide you with a better experience. |__Cisco 69xx,78xx,79xx,89xx,99xx To mute the device, click Mute. It is absolutely insane to pay $150 for a device and have it not work properly. |__Mitel 4015,4025,4110,4125,4150 DEBUG 30-Apr-2020 13:39:26,035 [0x00002440]: RefId:[d489b766-7da2-47d1-afe2-fbd74c22bc68] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEOFF INFO 30-Apr-2020 13:39:25,380 [0x00002440]: RefId:[4192b57e-a0e7-4856-8c0d-375726682bdd] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,058 [0x00002440]: RefId:[04367436-6173-4784-af9c-d82da8a8b0af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Is it possible to disable that notification? INFO 30-Apr-2020 13:39:26,906 [0x00002440]: RefId:[da3ad6cb-0238-43e9-ae52-e3c6e4cecd0c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Please give me a number to call to get support. Plantronics CS540 has a user replaceable battery. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[0c9076ae-0377-41e0-a20b-ed901910611b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,157 [0x00002440]: RefId:[65e4ab36-e8b2-4a40-9e06-7aef3dabd2e0] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Avaya/Nortel Meridian M39xx,M73x Free shipping for many products! All other applications in MacOS with audio are now automatically muting my headset when the audio starts. You can also set mute off alert to tone only. INFO 30-Apr-2020 13:39:26,218 [0x00002440]: RefId:[c078ae95-c187-4f63-b409-eb88a4953e1d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,177 [0x00002440]: RefId:[01e597e8-6a1a-4cbd-8375-cc4239e1c71d] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,270 [0x00002440]: RefId:[7a6888de-2474-4a2c-8a3b-ee3a70d0074c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,511 [0x00002440]: RefId:[0d34c355-bb76-4283-b0e5-a1c1343df07a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} As soon as it does this once then the headset will mute itself in every other application that includes audio. <>/Filter/FlateDecode/ID[<20FE627518F392FED781BB54FE52A2FE><750B9A8ED21DB2110A0002F730B896FF>]/Index[681 110]/Info 680 0 R/Length 76/Prev 307871/Root 682 0 R/Size 791/Type/XRef/W[1 2 1]>>stream With mute still on, end the call (either from the device or Lync). Cookie Policy Lewis. This is incredibly frustrating (both the broken aspect of the application and the lack of response). Features Active Noise Cancellation, Call functions, Microphone Mute Button, Adjustable Headband, Volume Control, Rechargeable Battery, Noise . 3. Here is the SessionManager.log extract: INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[c8b51e37-7a83-4b48-aab9-949afb7c6ffd] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,924 [0x00002440]: RefId:[b96392a5-064c-45df-b28d-8c9726f82373] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Feedback 0 out of 0 found this helpful INFO 30-Apr-2020 13:39:17,723 [0x00003980]: RefId:[871cf292-7085-413a-b784-030abc2e0322] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton INFO 30-Apr-2020 13:39:25,786 [0x00002440]: RefId:[d69b03e9-b231-4d67-9270-8ffcd2c16a70] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 685 0 obj INFO 30-Apr-2020 13:39:25,255 [0x00002440]: RefId:[2cba0c69-609e-427c-a47e-2f9f5b272d6e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You can't turn this one off completely AFAIK. The best way forward, as you have not provided the minimum amount of details needed, is to contact our support team. <>1<>]>>/PageMode/UseOutlines/Pages 678 0 R/Type/Catalog/ViewerPreferences 694 0 R>> |__Wireless Headset Systems Mute from your settings From the top right corner of Teams, select Settings and more > Settings > Notifications. 3. INFO 30-Apr-2020 13:39:26,314 [0x00002440]: RefId:[7b7be2f6-dfcb-4c67-a268-61f916adb909] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} hb```b``$_30 +RnmlXk*AkG1ra`? INFO 30-Apr-2020 13:39:25,041 [0x00002440]: RefId:[2489f141-e935-4161-ad50-c5a29f1db90f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again We are trying to get those devices (Plantronics W740-M or Jabra headset 9460 and Jabra Motion UC)to see if we can reproduce the issue. Thank you Kam Foo Aw, I'm happy to try, where can I obtain the Insider Fast Build? INFO 30-Apr-2020 13:39:26,849 [0x00002440]: RefId:[1eefcc6f-db79-468d-a340-72c0d3b2a8de] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 6. 1) This feedback can be very loud if other member's audio is silent and you need to raise your overall volume. CcE[Z9Ttt40IFFq e` ( J0 @-Jf@1FAzJB 9>@@AE';j,f!Lfvespx(?r&!L Dont forget that always you need to get the latest update of the firmware to fix glitches or bugs. <>stream INFO 30-Apr-2020 13:39:24,944 [0x00002440]: RefId:[b6915749-0746-4b6a-9b62-3046d36f0337] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again NOTE: Choosing this option will turn off all notifications from Plantronics Hub, including for mute . Enjoy best of both worlds with the Wired/Wireless connectivity option Pair & Play with your Bluetooth 8200 UC that has 98.4 ft wireless range Stay connected smoothly with a wireless range of 98.4 ft $401.99 Delivered FREE by Wed, Mar 01 Ship to store Add to cart Compare Pay in 4 interest-free payments of $100.50 with | Learn more Select Quit Plantronics Hub from the Hub icon menu in the Windows notification area. These sensors are located in the bottom of the ear cups. In the new Insider Fast build 16.4.203, we have fixed some of the device Top Rated Plus. INFO 30-Apr-2020 13:39:26,774 [0x00002440]: RefId:[0bcd4613-ac1c-4a21-a61b-b2039534a161] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Select Sound. Whatever the need, you have the ability to turn on and off the microphone on your Plantronics noise canceling headset whenever you like. Best Buy has honest and unbiased customer reviews for Poly - formerly Plantronics - Voyager Legend Wireless Noise Cancelling Bluetooth Headset - Silver/Black. To Turn Off the Mute On/Off Alert System Tray Notification: In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize. INFO 30-Apr-2020 13:39:26,793 [0x00002440]: RefId:[4c0161ec-36d8-4a3b-b1f9-19986ec58e1f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I am going to test other headsets. |__Avaya Phone 94xx, 95xx Headsets hbbd``b`Y$on$R z $X9 e,Qxb8?M u INFO 30-Apr-2020 13:39:25,572 [0x00002440]: RefId:[54f493e3-cdbd-4557-b05c-8ecb754149f0] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again " INFO 30-Apr-2020 13:39:25,831 [0x00002440]: RefId:[41ccfff4-3911-4d07-ba05-3eef253ee5ef] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,998 [0x00002440]: RefId:[651c2bef-0da9-4d79-bc43-0dab26ae2b65] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:31,876 [0x00004ba0]: RefId:[d886887e-e33e-42d3-8551-8793b5ce1efa] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged eBay Product ID (ePID) 13040108006. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[88d720ba-58d4-467a-a837-0ccb65ef5fd8] Plantronics::CallManager::terminateCall - TerminateCall Call( ID: <1> ConfID: <0> InConf: <0> ) Kam Foo Aw: I am on Sierra and my system is fully up to date to the latest version released by Apple. On the Properties window, go to the Advanced tab. Hi. could we kindly keep the language professional? INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again While the call is active, mute the call from the device or Lync. INFO 30-Apr-2020 13:39:25,079 [0x00002440]: RefId:[7b0c22ef-2357-4202-bd68-d43101491adc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,923 [0x00002440]: RefId:[3f5ff004-5a93-40ce-99a4-20fb6fd5138b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4. INFO 30-Apr-2020 13:39:26,664 [0x00002440]: RefId:[e0b2c006-49c3-4f61-85f0-a585e425262b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Answer I drive oil trucks 12 hours a day and it never dies and I'm on and off the phone all day long, . INFO 30-Apr-2020 13:39:17,746 [0x00003980]: RefId:[a764b9d8-d5f0-4d51-9c37-68619aaefff6] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton INFO 30-Apr-2020 13:39:26,350 [0x00002440]: RefId:[ca5b0253-9ef6-4b27-b912-c3882fb89fd0] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Have you reported the issue using "Help/Report an issue"? I uninstalled the Plantronics Hub Software. INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[bad94424-3c00-4d1f-91b5-e787525f1f75] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[cd9a7e66-da59-4f50-8d12-6bbc580df3af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I installed and the issue is still present, I will try restarting the whole machine though. A talk time voice alert means sensors are working. INFO 30-Apr-2020 13:39:25,361 [0x00002440]: RefId:[1fcb00f5-7fa6-40bd-a46d-2bfb6c7799cc] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Color Black. I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. Details. Using a Hub compatible device (refer to Install Notes) connected to a PC running Windows and Hub, make or receive a Lync call. Plantronics B825-M Voyager Focus UC Bluetooth Headset with USB (202652-102) CA$ 249.00 The Voyager Focus headset features voice alerts that announce caller ID, connection status, and talk time, while a dynamic mute alert warns you if you try to talk while the headset is muted. OMG this sucks! INFO 30-Apr-2020 13:39:26,682 [0x00002440]: RefId:[88633f42-6406-4091-b911-1dfb5617bb6f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,877 [0x00002440]: RefId:[e8458d61-a761-4eed-a43b-82fbe32d1a76] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} . You can mute and unmute your headset using Plantronics Hub. issues. INFO 30-Apr-2020 13:39:26,718 [0x00002440]: RefId:[96c32f3f-9d0f-4b80-894b-b6f971dc7d88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} . The best and quickest way forward is to contact our Support organization as the community is run by volunteers only. NOTE Sensors cannot be disabled while streaming audio. "mute on" "muteoff" . INFO 30-Apr-2020 13:39:25,590 [0x00002440]: RefId:[1177a936-1748-4eaf-a278-57387e9f256f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Only things I can think of is in Hub General settings you can turn off mute reminder. One thing that annoyed me was mute and unmute both pings a "toast" and makes a windows sound to notify you. <>stream As you are aware your Poly Focus 2 headset has smart sensors in your earcups that are know as Wearing Sensors as well, that allows you to answer a call by simply putting the headset on your head, the same sensors allows you to mute the microphone by taking the headset off and unmute by putting it back on, same as if you are streaming something to play or pause music or a video on your computer. INFO 30-Apr-2020 13:39:25,648 [0x00002440]: RefId:[19847bb7-f4b5-4bb9-9cab-9c01879848ee] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Free shipping for many products! INFO 30-Apr-2020 13:39:25,310 [0x00002440]: RefId:[a6d20aa5-1b9b-4360-b56e-0cbe736ab885] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Secure Payments, Free Shipping to your doorstep and Easy Returns across Dubai, Abu Dhabi, Sharjah, Al Ain, Ras al Khaimah, Al Fujairah, and more - UO00ZHGJZWD | binge.ae |__Avaya CallMaster Headsets Hi B B. You can mute and unmute your headset using Plantronics Hub. COMPUTER HEADSETS Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. INFO 30-Apr-2020 13:39:24,727 [0x00002440]: RefId:[449284a9-a7d5-41eb-b6e7-1bac5c3fb9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Go to Hardware and Sound. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx Mute works local to the headset. For example, myself I have a cheaper wired-USB plantronics C3220 that only beeps when toggling mute/unmute, as well as a wireless plantronics Voyager Focus UC B825 that speaks the words "mute on" or "mute off". INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} In order to take advantage of this feature, you need to purchase this functionality. INFO 30-Apr-2020 13:39:26,388 [0x00002440]: RefId:[bcf68f96-1a77-47c4-a273-60b7640b3963] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} It will upload the log files to help us debug the issue. The glitch that we are talking today involves these sensors and the calibration of them, this means that maybe you have noticed that if you are in a call and suddenly you tilt your head, your microphone mutes. INFO 30-Apr-2020 13:39:17,430 [0x00004ba0]: RefId:[e366b54a-9af0-48d8-afcf-1c9105b5157f] Plantronics::CallManager::outgoingCall - OutgoingCall Call( ID: <1> ConfID: <0> InConf: <0> ) Contact( Name: Phone: <> ) route: 0 |__NEC Dterm Series, DSX Headsets headset is turned off as long as the headset is connected to a 3 5 mm inline audio voyager 6200 uc user guide plantronics Sep 28 2022 web INFO 30-Apr-2020 13:39:25,118 [0x00002440]: RefId:[8255340b-a8eb-48e6-9d65-fe2fd44ef496] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,727 [0x00002440]: RefId:[2eadd8c5-d21e-4e15-9702-511164d6c9a9] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. INFO 30-Apr-2020 13:39:17,712 [0x00003980]: RefId:[2e086a62-635e-499b-af88-a2eb7cfcbd24] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton WA_m I=xJP WIRELESS HEADSETS Turn off Wearing Sensor (CONTROLLER). Read helpful reviews from our customers. 1 To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you hea r "pairi ng" and the hea dset LED s flash red and blue. 2. |__Plantronics Wireless Headsets INFO 30-Apr-2020 13:39:26,644 [0x00002440]: RefId:[bf84512e-0543-4a50-a9d8-84f2fea2d9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hi, Could you confirm customer's Windows 10 version? INFO 30-Apr-2020 13:39:26,607 [0x00002440]: RefId:[b85f21da-b72b-4acc-b713-a3e2ceae46d5] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,647 [0x00002440]: RefId:[374e83d3-c160-46c9-9db3-ed096120e1b8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
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