Use of these names, logos, and brands does not imply endorsement. Sign up for the latest innovations, exclusive offers, and more. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. Without limiting its rights and remedies, if You fail to comply with the terms and conditions of this Agreement, j5create may, in its sole discretion, terminate this Agreement upon any such failure. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! . Must download an app and also has to be configured and I still havent been able to use it. Features. The HDMI cable works at 4k between my 4kUHD blu-ray player and my 4kUHD TV in the living room. Ethernet don't work, usb a/c ports . The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). Dual Displays: 3840 x 2160 and 2048 x 1152 / 1920 x 1080, 10 Ports In One Sleek Design For All Your Needs. I do not see anything how to connect the j5 to my vehicle. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). https://j5create.com/screencast/See more videos: https://youtube. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. In the following webpage, scroll down to locate and expand Support. If so, what monitor have you used with this laptop that you know works? Material: Aluminum. Available DisplayPort Alternate Mode over USB Type-C connector. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. - edited Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. Sign up for the latest innovations, exclusive offers, and more. Great docking station for dual monitors! I use a j5create JCA141 USB-C to Displayport for one of my displayport only monitors and a j5create JCC157 USB-C to HDMI 2.1 8K cable for my LG C2 42. Once I took the USB-C power cord for MBP2 and plugged it into back of j5 docking station it worked perfectly. Trending price is based on prices over last 90 days. We disclaim any interest in the marks of others. You are just unable to update the J5create drivers. I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. The author of this question has solved their problem. We disclaim any interest in the marks of others. Are you looking for a troubleshooting guide? I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. In this post, three methods are available for you to download the drivers for j5create accessories on Windows 10, 8, 7, and Mac. The Terms of Use provides the general terms and conditions for use of j5create services and software. Or some people may run into j5create not working for unknown reasons. For users currently using amacOSHigh Sierra 10.13.4 10.13. please readthis documentationbefore downloading any driver. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Product category: Computer Monitor Adapters j5create, Troubleshooting (does not switch on, does not respond, error message, what do I do if), Authorized service for j5create Computer Monitor Adapters. In the search result, locate the j5create driver and Update it. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. 99. In the search box, type in your J5create product model and then hit Enter to move on. j5create reserves the right to limit, in its sole discretion, the provision and quantity of any feature to any person or geographic area. 4. charging your device simultaneously. * Hot swappable USB enables you to add or remove monitors without rebooting your system. Please open your own question, and give as much detail about your particular hardware (PC and TV). external monitor) until I had to restart my computer. X. But, if I can't get it working with an external monitor it is pretty much useless to me. * Video playback performs a. Check documents on compatibility, FAQs, upgrade information and available fixes. Some people may stumble upon j5create problems, among which j5create driver issues are most common. Simple \"Plug and Play\" operation allows you to connect your computer to a second monitor or projector within seconds to create a new visual environment.System Requirements* Microsoft Windows 10 / 8.1 / 8 / 7 (32-bit or 64-bit)* Mac OS X v10.8 or later* Available USB 3.1/3.0/2.0 port (USB3.1/3.0 recommended)* Driver will automatically install on 10 / 8.1 / 7 (Requires internet access)USB is a trademark of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. 02-08-2018 Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. This USB 3.0 docking station comes equipped with all the connections you need including three USB 3.0 ports, a RJ45 Gigabit Ethernet port, memory card reader/writer, combo audio jack, and a USB-C port supporting up to 100W Power Delivery. Drivers are available on j5create website under the "Support" tab. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. 3. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Ive tried other outlets and different laptops but nothing. 02-07-2018 Data transfer rates up to 5 Gbps. Check this review for one kind of simple USB-C to HDMI device: This item requires an "Alternate Mode" of USB Type-C to function. The brain trust at Dell technical support tells me that the computer is "sending the audio out to the adapter", thus no audio on the computer speakers. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Something went wrong. I also purchased an LG 4K 27" monitor. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. To see the computer screen image on a high-definition TV or monitor. I cant get a refund or exchange b. * Add an additional monitor without adding an expensive, internal video card, avoidingcomplicated installation. Small, compact, and lightweight. j5create - USB-C Dual HDMI Mini Dock Model: JCD381 | SKU: 6201440 4.0(955 Reviews) 88 Answered Questions Highly rated by customers for: Use with laptop, Set up, Connection $88.99 Was $89.99 Add to Cart Show only Answered Questions ( 88) Sort by: Showing 1-20 of 88 People are asking about Compatibility Usb ports Windows (6) Hdmi (6) Ask a Question All company, product and service names used are for identification purposes only. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can, Monday through Friday, excluding holidays, Driver for macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, Drivers for macOS High Sierra 10.13.4 10.13.6. There will be so many options of the drivers available and you need to select the one according to your requirement. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. 10:49 AM Thank you. It also includes a security lock slot to protect against theft, making it perfect for use in business organizations. By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? All rights reserved. Transform your laptop into a workstation that supports all of your peripherals without the worry of overheating. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. The opinions expressed above are the personal opinions of the authors, not of HP. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. 4.4 out of 5 stars 310. Find helpful customer reviews and review ratings for j5create USB C Hub Multi-Adapter Docking . Find Your Product Docking Stations USB Hubs Display Adapters Wormhole Video Capture Webcams Networking Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. Extend: View the screen image extended across both the computer and the external device. Tell us what video-input port(s) your external display device has, and its manufacturer and model-number. However, the j5create support desk was on-point and everything went smoothly after the upgrade. Download, install and run Driver Booster. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. Features. Ask the community. I really don't want to return this laptop. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. This Agreement is not intended to supersede or replace any other agreements entered into with j5create by You or Your company. Press Windows key + I. Click Updates and Security. Is not as easy at it seems. Download drivers, update firmware, register your product and more. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. Simply download the app, run the installation, and it's ready to use with your connected camera. $39.99 $ 39. That is to say, you can utilize Device Manager to help you search for and download the newly released J5create drivers, such as J5create USB-C to HDMI driver and USB adapter drivers. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. Its a very good mini docking station. Hot-swappable connection/disconnection without powering down. Up to 100W power pass-through to charge your laptop and . I hope it doesn't need Thunderbolt 4 as those cables are very . All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Step 2: If doesn't work, r un theHardware Devices troubleshooter. On other hand, J5create USB 3.0 Wormable Docking station released by company had won the 2012 CES Innovations Award and 2012 Computex Finest Choice Award in year 2012. to ensure maximum performance. This dual display docking station adds dual HDMI monitors, with resolution support up to 4K (3840 x 2160) on one display and up to 2K (2048 x1152) or 1080p on the other display. Sign up for the latest innovations, exclusive offers, and more. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. For protection and peace of mind, all of our products come with a warranty. Find many great new & used options and get the best deals for New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381 at the best online prices at eBay! Dual displays via HDMI outputs. This is not the model sold by Best Buy. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C ports location and can easily fit into any workspace environment. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 3. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. Windows 7 OS may have other limitations. * Move and view your large spreadsheets across two screens without overlapping windows. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. I have a mouse and monitor plugged into mine and both work. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. It can be seen that you can also buy any J5create accessories for your computer if needed. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. Mac & Windows. USB 3.0 SuperSpeed. No need for any software installation or configuration. j5create disclaims any and all liability relating to Your failure to install or flashover any updates to the Ware. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This Agreement governs your use of the Ware only. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration.