I have updated software, turned the phone off and on but still the problem!! When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. I am actually considering the Sonore/Roon option. Please help us improve by selecting a reason below. Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. Step 1: Open Settings and go to Device Care. Sometimes if I open another app like Google Maps, Tidal will stop playing music. Fast, easy checkout with Shop Samsung App. Connect and share knowledge within a single location that is structured and easy to search. Lets check multiple ways to stop music from pausing when the screen turns off in Samsung phones. Learn more about Stack Overflow the company, and our products. omissions and conduct of any third parties in connection with or related to your use of the site. But the bug is always there and always reproducible. First, make sure your tablet is plugged into a charger. Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. I am giving them a few weeks to iron it out. Turn off Power saving by tapping the switch. Windows should honour traditional sleep prevention technologies, as well as support connected standby. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. in. But now on my new Galaxy S10 Plus 1TB storage, 12GB ram(USA version with T-Mobile), I found a bug where the music pauses if the screen stays off for 2 mins. Press the Volume down key until 'Yes delete all user data' is . After repeating that for a few times, I noticed the issue occurred immediately when the display turned offwhen the phone screen was locked. Sometimes it will do it repeatedly like after only 10 -30 seconds ,but at other times I may get 30 minutes uninterrupted play until it recurs. Navigate to Settings, and then search for and select Special access. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? Does a summoned creature play immediately after being summoned by a ready action? In my case, turning off the lock screen widget fixed the issue instantly. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. I encountered the same problem (also on the XPS13 interestingly). The bug also happens while plugged into USB power or running off the phone battery. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. Does your laptop have a power indicator where you could check that? in, 07-20-2019 Give it a try. Step 3: Disable the toggle next to Put unused apps to sleep. Check the quality level in the app aligns to your level of Tidal subscription. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. User profile for user: Also, learn how to update Google Play Services manually. How to stop Windows 10 muting audio playback when screen turns off, disable so-called 'connected standby' in your registry, has apparently been around for quite a while already, How Intuit democratizes AI development across teams through reusability. 2023 Guiding Tech Media. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. In the Power User menu, tap on Power Options. Apple and Spotify work quite smoothly, though. issue. Apple music cuts out when the phone is locked after installing iOS 11.30. On my PC, the only way to get sound back is to restart. When an apps sleeping mode is active, it prevents the app from running in the background. Fortunately, the issue is easy to fix. It seems to have to do with how the audio is actually played, see for example this thread. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. As soon as I restart the app it plays right away. My network itself is rock solid. I got a Samsung Galaxy z flip 3 and a Fiio KA1 and the music keeps pausing itself while on use. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. The Tidal CarPlay in general has been extremely limited in its features and functionality. Use Daily Board when charging your Galaxy tablet, Set up Daily Board Daily Board makes things a lot more interesting when your tablet is charging. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. The best answers are voted up and rise to the top, Not the answer you're looking for? When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. Meaning, the activities will resume when its out of sleep. A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. yj wo In the TIDALapp, open the "Now Playing" screenwhile playinga song. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. Anyone else experiencing this? Tap Rearrange Apps. Jul 1, 2020 7:24 PM in response to azjules. seems like some people had this problem a while ago, but nothing super recent. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. I have rebooted my network, and android devices several times in trying to troubleshoot this issue. It refuses to play playlists. Apple may provide or recommend responses as a possible solution based on the information In the meantime, the 'blank screen screensaver' seems the best workaround. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. Perhaps its not just turning the screen off but going to sleep mode. All postings and use of the content on this site are subject to the. Easy sign-in, Samsung Pay, notifications, and more! No need to close it all down and restart. Tip: In addition to the troubling app, repeat methods 2-4 for Google Play Services as well. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Tap Delete. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Its been 3 months since they introduced the $10 Hifi tier. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. If your sound is coming through a monitor via HDMI, maybe when the screen shuts off the sound stops. Restarting your phone would be sufficient to fix it. Powered by Discourse, best viewed with JavaScript enabled. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. I have found that on my new XPS 13 9360 with the creators update, if I am playing back music from any source (Spotify for example), when the screen turns off after a couple of minutes, audio seems to get muted. Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. TapDelete. If the music still stops after locking the screen, uninstall the app. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. Anyone know where the setting is to prevent this behaviour? Then on an iPhone X or later, tap Done. 07:39 PM Yaaasss!! My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. Get Guiding Tech articles delivered to your inbox. 10-02-2019 We know it's important to be able to listen to music with a locked screen; we'd like to help. Apple Music We are not officially endorsed by nor affiliated with Tidal. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. 4. azjules, My Apple music will not play music when phone is closed or "sleeping". in. Lets check how to enable background data usage for the music. Check your streaming quality settings: for mobile use (cellular) drop it down a notch from what youve set it for streaming over wifi. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. This works in most cases, where the issue is originated due to a system corruption. Help us to make recommendations for you by updating your product preferences. Step 3: Turn off the toggle next to Music. I have to close and re-open the app just to get it to play again. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 S Pen is not recognized by Galaxy phone or tablet. 06-14-2019 Apple Music lets you listen to your favorite music tracks on the go. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. I just need to make sure that I turn on the monitor BEFORE I wake up my PC. If not, I'll probably just switch back to Spotify. Making statements based on opinion; back them up with references or personal experience. This issue doesn't happen while using other streaming platforms such as ytube music. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). To fix it, you will have to disable battery optimization for the said app. 09:29 PM Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. I have no other apps opened and nothing new installed. Issue two Im not sure on - copying in @tomvamos for reference. Turn on the toggle for Allow background activity. I have reached out to them as well to see if they have a fix. A place where magic is studied and practiced? I have to either unlock the phone or open it and it resumes. Make sure that you use the exact name of the app. I open Tidal and play a playlist. Disable iOS data protection toggle (the media position in files, i.e. Looked through the forums. The 1st gen Naim streamers were always susceptible to dropouts with Tidal due to their very small buffers which were only really designed for local streaming rather than web streaming where latency can be an issue. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. 03-22-2019 03-22-2019 To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Using Kolmogorov complexity to measure difficulty of problems? If battery optimization is enabled for the problematic app, it might also be the cause of music not playing usually. Or on an iPhone 8 or earlier, press the Home button. in. in, Yup, settings>device care>battery>then the app> shut off "put app to sleep", 06-14-2019 It's just stopped completely. Turn on the toggle for Allow background activity. You just have to decide what's important to you. If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Restart your phone and see if it works normally. Find out how to reset app preferences and what happens after resetting app preferences. The name of the app is Equalizer Plus. To start the conversation again, simply To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. Copyright 1995-2023 SAMSUNG All Rights Reserved. Press the Volume down key several times to highlight 'wipe data / factory reset'. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I only use TIDAL via ROON at this point so commenting on the actual TIDAL reliability. Screen Overlay is a function that allows apps to appear on the top of other apps. How did you solve this problem? Sometimes it stops after a few mins, sometimes it stops after an hour. We are not officially endorsed by nor affiliated with Tidal. Another was to disable so-called 'connected standby' in your registry. However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. TIDAL is rock solid. only. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Looks like no ones replied in a while. Just TIDAL. Step 2: Tap on the problematic app followed by Mobile data & Wi-Fi or Data usage. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. Email as a contact option was discontinued as of April 3rd, 2019. If that is OK then issue is mostly likely with your home network. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. What is the point of Thrower's Bandolier? All Rights Reserved. It seems completely random. So it seems to just randomly stop playing whenever it wants to. Launch iTunes or another music player, click the "Play" button and close the MacBook. Any and all other apps do not have this issue. When it happens I have to press the power button and play resumes from where on the track it stopped.. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. It's puzzling to see a blank screen when you turn on your computer. Its never once played through an entire TIDAL playlist. Expand the Display section in the Power Options. It has no issues streaming from its own app, ever. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. ncdu: What's going on with this second size column? Environment: It will only reset various settings to their default values. Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. Very frustrating. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. 1 Like Kryptos January 20, 2022, 10:27am #4 07:39 PM Sorry, there is insufficient stock for your cart. I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening Can't Add App Already inside Secure Folder to Home Screen. The said app should have access to use the phones battery in the background. Is there a permanent fix to this nuisance? Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Step 1: Open Settings on your phone and go to Apps. - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times, - I have added Tidal to the "never sleeping app" list in settings-->battery, Software Build number: SP1A.210812.016.G988BXXUEFVG5. Wed appreciate your feedback to help us improve the article: Thank you! Navigate to Settings, and then search for and select Daily Board. Top 6 Ways to Fix Computer Turns On but no Display on Windows 10. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Then tap on Sleeping apps and remove the troubling app if its added there. This site contains user submitted content, comments and opinions and is for informational purposes Tap and hold the Tidal icon on your home screen. Sometimes it will play, sometimes it wont. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. Spotify didnt do this. Theres no harm in trying the same. Step 3: Enable the toggle next to Allow background data usage. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. My code is GPL licensed, can I issue a license to have my code be distributed in a specific MIT licensed project? I tried closing all apps. Galaxy Tab S6 Lite screen has yellow tint. I have updated the thread title accordingly. Is there a way to make sure Tidal keeps playing no matter what other apps I open? If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. That wont delete any data from your phone. Another was to disable so-called 'connected standby' in your registry. Welcome to the Apple Support Communities! Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. 05:35 AM It seems to have to do with how the audio is actually played, see for example this thread. Completely power down your Android device and back up again. Tip: Refer to our guide to check if an app needs an update on Android or iPhone. This fixed my issue of Spotify randomly stopping on lock screen. Create an account to follow your favorite communities and start taking part in conversations. Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. When it happens I have to press the power button and play resumes from where on the track it stopped.. Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I can go a whole drive without having this issue, or this issue can happen several times on one drive. If luck is on your side, the issue could be a one-time problem. 10-02-2019 When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. Step 3: Tap on Battery. I tried both bit filtering modes built into the phone. Perhaps they could just allow users to indicate 'connected standby' behavior for each program. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. judysings, call Locking your Microsoft Surface is an excellent alternative to putting it to sleep. Imagine someone with phones screen off time set at 15 seconds. One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. I was playing some mp3s with Equalizer Plus in my car, using the aux cable. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). Tap on the Change plan settings option located to the right of the power plan your surface is using. davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Tidal stops playing at random times when screen is off on Samsung Galaxy S20. At times, the problem could be with your audio or music app. It should never do this, and just keep playing until I stop it. I tried shutting down the phone and turning it back on again. How do I change "Open with Powershell" to "Open with Command Prompt" when shift-rightclicking in Explorer? I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. 08:34 AM If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. The bug never happens on iheart Radio. Issue #2: TIDAL stops playing after 2 hours. Otherwise, Win 7 will turn off sound because it senses no speakers. Volume lowers down automatically on windows 8 when monitor shuts off. I believe that the first one is the most important one, but I also modified the second. Spotify has a store version now, but still doesn't support CS. But the problem has apparently been around for quite a while already, so that may not happen any time soon. Awesome!! Apple please fix this bug! Press Power button to select. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . I havent had this issue, but I dont stream. Set the screen turn off time to the preferred amount (the recommended amount of time is 1 minute). If none of them work, reset the app preferences. Tidal is a music streaming service. Try again to play music with a locked screen. I know there is another thread for this but it wouldnt let me post a reply. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. mobile is already set to Normal quality but when the music stops, it's not buffering. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. 03:13 PM It's been this way for a long time, well before the Spotify exodus. I tried enabling and disabling Dolby Atmos. So well see what happens from here. Step 2: Tap on Battery followed by App power management. Also, it currently has no issues streaming from its own app on my network, or on my PC. If it isn', A Screen Overlay error appears on Samsung phone or tablet. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. Search for the app. Please take our brief survey. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. If you preorder a special airline meal (e.g. How to Add Multiple Stops in Apple Maps on iPhone, iPad, and Mac. I usually play music I have downloaded and have Tidal in offline mode in the car. I only noticed this since I upgrade to iOS15. Asking for help, clarification, or responding to other answers. Sounds like you should log a call with Naim support then. Anyone else have this problem? I thought my wireless headset ran out of battery. I can go a whole drive without having this issue, or this issue can happen several times on one drive. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. On your iOS or iPadOS device, touch and hold the app. Why do small African island nations perform better than African continental nations, considering democracy and human development? * For Samsung Supplies information go to: * For S.T.A.R. I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. Step 3: Tap on Battery. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. We understand that if you lock the screen on your iPhone music will stop playing. So something is still off. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. Wired headphone plugged with the Thunderbolt to headphone jack dongle Thats why the music might stop when the screen turns off. The content remains unbiased and authentic. Randomly, it will just stop playing in the middle of a song. The setting was headed as "Allow background activity". We explain and teach technology, solve tech problems and help you make gadget buying decisions. However, it does not affect our editorial integrity. If the article doesn't help, please contact us via this page - we're happy to help personally. Tidal is a 100% community-driven subreddit. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. \o/. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. Press question mark to learn the rest of the keyboard shortcuts. Create an account to follow your favorite communities and start taking part in conversations. vegan) just to try it, does this inconvenience the caterers and staff? So I am certain it is just this Equalizer Plus app. ) in. Restricted data can also cause issues in the normal functioning of an app, especially if the app needs the internet to work. This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. Are there tables of wastage rates for different fruit and veg? in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. I don't see it being improved any time soon. On your iOS or iPadOS device, touch and hold the app. Lets see how to remove the music app from Sleeping apps setting. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. Apple disclaims any and all liability for the acts, I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. ask a new question. I probably enabled it by mistake with my ear when I was last on a phone call. Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? It's connected standby (modern standby). Another option, which is free, is to run BubbleUPnP Server on a computer or NAS, which will also buffer the incoming Tidal stream. This issue is strictly within the Naim app. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. We hope one of the solutions mentioned above would have come to your rescue. Select ' Clear Cache ' on the new screen. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic.