Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. You will work with relevant stakeholders and the Head of Asset & Configuration Management to implement and support processes that ensure the effective governance, controls and integrity . They need to develop sustainable sources of quality beans. Consider Fisher's remarks in the last two paragraphs. deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. A. her portrayal of the character was insincere as compromising the mission of Ben & Jerrys as envisioned by its founders. Environmentalists raise the issue of species and An employee who works in the graphic design department of a large advertising agency most likely cannot moonlight after business hours for a friend's ________. B. occurs during the monthly vulnerability scanning. The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. c. Samsung assumed the risk of exposure and picked up the washers Protected classes are created by both federal and state law. d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? AACSB: Reflection, Application, Difficulty: Difficult b. the challenges of outsourcing production to lower cost and increase profits c. conscientiousness, honor, and accountability An ethical financial advisor must ________. Shippers. Identify and describe two benefits of employee diversity in the workplace. Media While a power-interest grid is usually used to determine the key stakeholders of a business on an ongoing basis, it can also be used to focus on key aspects of a short-term challenge or situation. a. business should behave ethically, focusing only on environmentalism In several sentences, describe how ethical standards can shift with geography and time. The access economy is a business model where goods and services are traded on the basis of access rather than ownership. The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). C. legislatures b. means supporting dogmatic rationality For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. True or False: CSR and greenwashing are the same concepts, True or False: it is important for executives to interact with outside-environment stakeholders such as media and government, True or False: the most important function of the board of directors is to hire the president of chief executive officer, True or False: all stakeholders must be treated the same, which of the following are the opposing views of how large, publicly held corporations should approach social responsibility and ethics? Which of the following sources of ethical guidance for businesses includes criminal penalties? (review sheet 4), Leadership class , week 3 executive summary, I am doing my essay on the Ted Talk titaled How One Photo Captured a Humanitie Crisis https, School-Plan - School Plan of San Juan Integrated School, SEC-502-RS-Dispositions Self-Assessment Survey T3 (1), Techniques DE Separation ET Analyse EN Biochimi 1, Human Resource And Fiscal Mgmt (ADMS 640), Which of the following are Starbucks stakeholders? * companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. The shippers have also announced the suspension of both . In the case of Coca-Cola, its website discusses stakeholder engagement in a In several sentences, describe one ethical draw-back of job-sharing. Journal of Business Ethics, 108(3), 285298. influence suppliers working conditions. Laplume, A., Karan, S. & Litz, R. (2008). (Select all that apply. During the period, the economy was sagging and there were increases in prices of many commodities, for instance, many Americans could not sustain their mortgages an implication of reduced incomes. welfare for two reasons: It is good for business and the right thing to do. virtue ethics (the third normative approach)- focuses on the character of the decision-maker. Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. The following points outline skills and experiences that are considered assets: First Aid and CPR certification. which are the universal principles of behavior? Participate in and support community . d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. Blooms: Evaluate Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. Blooms: Remember a hypothetical situation in which rational people can arrive at a contract. After a. the lifestyle characterized by the acquisition of goods and services the belief that business is not culturally neutral. Also, Starbucks faced the challenge of technology. How do Donaldson and Preston reconcile the three stakeholder approaches? The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Starbucks set out on its current course in the 1980s . Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African Explain using details from the text. Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? a positive bottom line. Those men later settled Q: Corporate-level strategy is best described as: a. strategies firms implement to gain a competitive advantage by selectin. Of course companies have the responsibility to market their products with integrity because without them, the business would be no where. Nam risus ante, dapibus a molestie consequat, ultrices a, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). AACSB: Application, Difficulty: Difficult It is important for executives to interact with outside-environment stakeholders ), positive customer experiences a. customers are not considered high-priority stakeholder most important, given its provision of goods and services. How has Starbucks used technology to improve its products? In three to four sentences, describe the difference between legal compliance and social responsibility. (Select all that apply. It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. Blooms: Analyze which of the following most likely contributes to a corporation's positive work atmosphere over the long term? company. c. methodology for arriving at the truth Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. In the most generic form of stakeholder groups, Starbucks has an effect on its Employees, Customers, Community, Suppliers, Shareholders, Government, and Competitors. this is an example of.. AACSB: Application, Analytical, Difficulty: Moderate Blooms: Apply (Select all that apply. Answer: True, True or false? Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. a. community A) Employees B) Customers C) Shareholders D) Economy Yet there What was the decision? (2013). Why does a Kantian view typically not govern most management decisions? Miles, S. (2012). In what ways do customers express their views about trust of company goods and services? Answered over 90d ago. ), religious beliefs c. the Dakota land trade What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could AACSB: Application, Real-world. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. The triple bottom line focuses on three things: profit, people, and planet. AACSB: Analytical, Difficulty: Easy There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. beds, which is acceptable in that culture. \end{aligned} The company promotes itself as a firm that seeks to maximize the comfort of its customers, and the provision of top-quality customer service. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. AACSB: Real-world, Difficulty: Moderate P3-1. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. As for ethical duties, they are standards based on human principles of right from wrong. Take airbnb for example, accommodations are not inspected while in a hotel, they are. Answer: False, True or false? In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? c. customers are considered high-priority stakeholders d. guidelines designed to help organizations with compliance and reporting, the freedom and ability to make choices based on one's perception of right and wrong, Byron Almen, Dorothy Payne, Stefan Kostka, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. c. humanistic business model including surveys or social media, for example. D. Car manufacturers need to be quicker to the market. Course Hero is not sponsored or endorsed by any college or university. Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. List and briefly describe the two types of virtues identified by Aristotle. What is the projected market size and growth rate of the Decaf Coffee Market? b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons (1997). ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte Answer: False. Stakeholders: Essentially contested or just confused? Donec aliquet. The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. b. set of cultural norms Explain an employee's common law duty of loyalty to their employer. a. her portrayal of the character was insincere If those entrepreneurs have good morals, it will come natural and it will show. Describe Kant's "Deontology" view of ethics. No.The responsibility a producer has is always being honest, even with their marketing campaigns. The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. Nam lacinia pulvinar tortor nec facilisis. Blooms: Remember true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? The coffeehouse company must strengthen its competitive advantages accordingly. Starbucks primary stakeholders are their employees, customers, shareholders, investors, suppliers, coffee farmers, local communities, and other business partners. Misunderstanding and lack of communication tend to happen even more. b. applying U.S. law regarding child labor globally AACSB: Application, Difficulty: Easy AACSB: Application, Ethics, Difficulty: Moderate PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events They have clearly defined symbolic speech but have ruled that it is never protected. governance. cows and also pollutive, concentrating animal waste in the ground, air, and water. generations, such as the case with pollution. AACSB: Ethics, Difficulty: Easy (b) Analyze: Why do you think Juliet trusts the Friar? d. cap and trade tax, a " moral minimum" means which of the following? "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Which of the following definitions best describes mercantilism? a. Samsung's washers had a spin-cycle problem in 2017 Which of the following are Starbucks' stakeholders? Starbucks confirmed the results of the vote to CNN Business. Academy of Management Review, 22(4), 853886. How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? Blooms: Apply Job Summary and Mission. reidentify stakeholders. a. the "purchase" of Manhattan (Starbucks does not follow the traditional franchising terms.) Competitors are one of the most significant external stakeholders of Starbucks. Solicit, evaluate and apply suggestions for improving efficiency and cost effectiveness. such as Yelp where customers share their good and bad experiences. Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. being committed to ethical business practices. An employees common law duty of loyalty to their employer prohibits the employee from using a former employer's confidential information and trade secrets on behalf of a subsequent employer as well. Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? What has unfolded at Starbucks is anything but. &\begin{array}{ccccccccccccc} Pellentesque dapibus efficitur laoreet. The airline is now focused on promoting Muslim How can entrepreneurs best ensure their customer-service vision is passed on to employees? Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? B. her portrayal of the character was not approved In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. * The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. AACSB: Analytical, Difficulty: Moderate OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. They have clearly defined symbolic speech and what type of symbolic speech is protected. A. industry norms* Which of the following are steps in the MITRE stakeholder process? It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. Certainly, programs of these kinds that have been maintained by Starbucks have been beneficial to some employees and are consistent with the principles of stakeholder ethics. Which of the following are factors included when applying a legal definition of diversity? Answer: False. Customers still enjoy the product and yet competition is growing. AACSB: Real-world, C. greenwashing All stakeholders must be treated the same. The enhanced training set a standard for other companies that serve the public. b. Sample Answer: Ikea is a multinational furniture store. Managing and executing the strategy of a company (Select all that apply.). UmweltWirtschaftsForum, 21(1), 59. a. promising to earn less profit per share Which of the following are Starbucks' stakeholders? Answer: False, True or false? Humongous Bank is the only bank in the economy. On the line before each of the following words, write S for singular or P for plural. c. the theory that global wealth is static and prosperity comes from wealth through extraction Answer: False, True or false? Explain how Ikea has had to adapt its business model in different countries. Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ Car design should focus on being competitive on the road. To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? It Consult with business partners, managers or other key stakeholders. Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. The environment is not considered a stakeholder. Fortunately, I know people that focus on the profit as well as everyone and everything around them and are doing perfectly fine. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? b. standards of behavior C. legal compliance* Establish trust. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. Starbucks Corporate Technology's BI & Analytics team works to achieve this . c. her portrayal of the character offended shareholders * The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. have? STARBUCKS CASE PART 3 - GROUP 1. b. Sarbanes-Oxley And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. It also changed its policy of allowing noncustomers to visit its stores and use restrooms. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Draw a T-account for the bank. Donec aliquet. c. actions a firm undertakes to satisfy the base threshold for acting ethically Lorem ipsum dolor sit amet, consectetur adipiscing elit.