Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . The most recent time I came in was for an oil change and. - 5:00 PM, Wednesday My experience at Platinum VW couldnt have gone more smoothly. He sold me my Passat 4 years ago so I felt at ease bu She was super helpful, kind and made my experience unforgettable. You will eventually see when you do service your vehicle in the future and do the necessary services that Volkswagen requires of all their lessees, that we actually helped you and saved you money in the long run. twitter". After that you proceeded to write bad reviews as you stated in your email as you did not get your way. His employees were obviously afraid of him . in Towing. This continuity gives salespeople more insight when car buyers walk into the dealership and creates a much more satisfying customer experiencefrom the initial contact, to structuring an offer, to presenting finance and insurance products. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. Great job by all at Platinum VW. You clearly said you were in the market for a Jetta S and were explained that the programs change and the store is about to close. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. when you get a use car from platinum make sure you get 2 keys or get it in writing that they promise to get you a key.i bought a used Audi a5 with one key the salesman told me to get it and they will get me my money I'm still till this day waiting for my money they make false promises.. "Good Morning, Please remember the story goes both ways and After all we have done for you at Platinum Volkswagen between service, finance and letting the fact that you never gave us the wheels for your trade in, you do this. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. They worked with me at the dealer level and took our dealerships needs into consideration. They will help you in the future. kindness! Josh Lever General Manager . Platinum is lucky to have a salesman such as yourself! Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! - 5:00 PM. We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. They stopped at nothing to make sure. Leandro was extremely helpful and patient. , Adam Cevallos, Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! Used overnight drop off and got a call 1st thing in This cookie is set by GDPR Cookie Consent plugin. More, Other Employees Tagged: More, Other Employees Tagged: Reliable, fast and efficient service. Josh Lever, Don't trust Josh a d platinum vw. Manny Lucas VILDAN Senadam Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" More. 340 W Old Country Rd Hicksville, NY 11801. You have never stepped foot into Platinum until today. Sales hours: Service hours: View all hours. a customer. Josh Lever. I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. He was ideal to work with and replied to all of my questions - even after I already had the truck! I factory ordered a 2015 GTI January 13, 2015. out of all the cars the worst service ever experienced was at platnum VW. Cars for Sale Initially , on 2/11, he tried to assure me that the car would be as good as new , but I remained fearful of the new push button ignition . Secondly the dealership handled everything, there was absolutely no need to call corporate to complain that you could not start your car when now it appears to be your error. F: (516) 331-0000 Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpf. Theyre usually really excited and its a fun experience working with them. This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service. I would highly recommend for those who are a Volkswagen In fact, based on their success using Impel products, when we develop a new feature like our Chrome Image Gallery stock spins, zoom and pan, and the new mobile app, Platinum is one of our first calls to test it out! VILDAN Senadam It has been alleged that customers are encouraged to write positive reviews , to get better service in return ; from other past customers I've networked with , the high rating ( similar to most Long Island dealerships ) is very suspect . I went to Platinum VW in Westbury, NY. SERVICE VISIT. "They worked with me at the dealer level and took our dealership . We are a family owned and operated dealership and have instilled a Family First environment here at Platinum. Easy interaction, good deal, love the car. Very unprofessional! paperwork , I didnt have to worry about anything - it was handled and made good. What a rude thing to say to. Everyone was friendly and helpful from sales to billing to service. Kadeem was professional, knowledgeable and a very nice guy to deal with throughout the experience. 340 West Old Country Road We're glad to hear Vildan delivered such a great experience! Josh didn't like my 1 star google review. If it was that important to you you would have checked at the time of pickup. Yelp users havent asked any questions yet about Platinum Volkswagen. Home . 33 Reviews of Josh Lever. The process with Manny and Platinum was. Qualifications for referral bonuses vary by dealer. In this small claims action, insofar as relevant to this appeal, plaintiff seeks to recover the principal sum of $5,000, based on the failure of Platinum Volkswagen (defendant), sued herein as Platinum Volkswagon, to make certain car lease payments to her prior lessor on her behalf. . josh@platinumvw.com. Everyone was friendly and helpful from sales to billing to service. What a rude thing to say to The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. knowledgeable, flexible, & courteous. All. Platinum Volkswagen - Parts & Service at 45 Nelson Ave, Hicksville, NY 11801. They are not worth spending your hard earned money at! The video has drooped jaws of anyone that i show it too. More. This. - 5:00 PM, Tuesday The salesman, "DOC", wrote down a price quote for the car I wanted. . Platinum Volkswagen Due to your behavior there is nothing further to talk about you are in the wrong you don't listen to anyone but yourself. I bought a Volkswagen Taos SEL, ! Thank You for your expertise and guidance. Platinum is lucky to have a salesman such as yourself! They are not worth spending your hard earned money at! 10:00 AM Impel Acquires CarLabs.ai to Enhance Automotive Industry Leadership Position in AI-Powered Communications. shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure Used overnight drop off and got a call 1st thing in. Average of 5 Customer Reviews, Whatever you do - do not use PLATINUM VW. Great job by all at Platinum VW. Established in 2008. Josh Lever Tony Basile, I was promised for a free service during the lease but was denied when i visited for servicing my car. Good luck. knowledgeable, flexible, & courteous. Tony Basile We are very happy to her you love your car. Hi Ang, thank you so much for your positive comments about Platinum Volkswagen - Sales! 5 Star Dealership. Thanks again, Tara, for choosing Platinum Volkswagen! Our goal is to make sure everyone who walks through the door leaves happy. Includes reviews of Good luck! Steven Fox Unfortunately you were lied to by a competing dealership. You then tried to lie to the service department. She was recently diagnosed with cancer and had limited time left. It's wonderful to hear that the service team went above and beyond for you. Helpful 0. josh@platinumvw.com, 340 W Old Country Rd Hicksville, NY 11801. Thank You for your expertise and guidance. Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. To ensure the most secure and best overall experience on our website we recommend the latest versions of, Internet Explorer is no longer supported. Explained all features and got us exactly wh You were rude to my staff calling my service managers names. Take care! While there are a variety of digital retail solutions in the Auto Industry, most lack a seamless transition from online to in-store. Best- , Bill Q, Louis Velasquez, Thank you! 5 Star Dealership. By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. We always do our best to make sure our customers leave with the car they desire! 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He understood how important timing and quick communication was to me. W: PlatinumVW.com Thanks again for choosing Platinum Volkswagen! Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. Josh has 2 jobs listed on their profile. I will never purchase another VW and I will never recommend them, in fact I'll tell them not to go there, go to Sunrise. Steven Fox Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Please don't swear on anyone's life that is not healthy. Weaver took the call , demanded I apologize to him , complained that I was recording the conversation ( I was ) , and hung up again . kindness! I had 7 VW's all together and this is the 1st from Platinum. He sold me my Passat 4 years ago so I felt at ease bu. 31 Reviews of Josh Lever. Manny Lucas was the best salesperson I've ever dealt with in all my years. Thanks again for choosing Platinum Volkswagen! Josh has 1 job listed on their profile. process was seamless. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. Platinum is lucky to have a salesman such as yourself! W: PlatinumVW.com If your going to talk about people you should know the names of such people and spell them right. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. Staff Hicksville, NY 11801-4102 We would like to welcome you to the All New Platinum Volkswagen. We appreciate your review! 20 others named Joshua Lever are on LinkedIn See others named Joshua Lever. ORDERED that the judgment, insofar as appealed from, is reversed, without costs, and the matter is remitted to the District Court for a . DTM Signs and Truck Wraps. 51444, see flags on bad law, and search Casetext's comprehensive legal database . He took the. What a rude thing to say to. By thinkaboutlife3 on DealerRater. Closed. Don't trust Josh a d platinum vw. I've been dealing with Platinum VW for several years and so far have had no complaints. Highly recommend Ryan and Platinum! professional, helpful, thorough, and kind! . When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Will not go anywhere else. I was convinced of an added cost I didn't need. Get Platinum Volkswagen - Parts & Service can be contacted at (516) 681-1300. Josh Lever the owner provided the worst experience have ever had a dealership. Highly recommend to anyone looking to purchase a car from this dealership and will. Strong Interpersonal and networking skills. However , Weaver called after hearing from VW headquarters and berated me for making him "look like a moron" by calling Customer Care , told me I was rude for having done so , and told me that as a result of my call never to enter his showroom again !!!! Platinum Volkswagen LLC He listened and worked with me to find exactly. The car was picked up on February 1 , and would not start after shopping at Levittown Stop 'n Shop on Wednesday , February 10 . They are not worth spending your hard earned money at! Highly recommended! We appreciate your business and look forward to helping you with any questions or future vehicle needs. This rating includes all reviews, with more weight given to recent reviews. New Car Dealers These cookies will be stored in your browser only with your consent. general manager / car salesman, Josh Lever is a grade A xxxxxxx. Josh Lever the owner provided the worst experience have ever had a . Congratulations on your new car! Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself! New . I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was not covered under my lease and asked if I had an extended service contract (which I didn't) that I would have to pay for the service. Show full review 4.0. Platinum Vw gave me top notch service and the best deal. He took the He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Then came the real truth that you had been to Bayside and were quoted a number that we were happy to match after about 30 minutes and after closing time. Corey you can try to play spin this to the public anyway you want. More, Other Employees Tagged: You still cannot drive a car leased or financed for Uber. What a car salesman will say to protect his reputation. Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpf process was seamless. CBRE . owners to Service your car for any needs because the service advisors are extremely helpful and honest people. , Bill Q, Neil, Fan freakin tastic Leandro Rodrigues Went to about 6 other dealership and no one gave me a price like them. josh@platinumvw.com. Very happy with the car and with chosing Platin. All More, Other Employees Tagged: More, Other Employees Tagged: Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself!