Thank you for staying with us and celebrating your birthday at our resort. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. So, so grateful. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. beach is very nice. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. Thank you for your excellent feedback, which I will be delighted to share with my team. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). There are plenty of toys, activities, anything that you can think about. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Merci Long Beach, Dear Guest, Thank you for choosing to stay at Long Beach Golf & Spa Resort during your most recent trip to Mauritius and for your amazing reviews with us through Trip Advisor. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). They bring you tea but no cups, etc. Does Long Beach Mauritius offer any business services? We look forward welcoming you back very soon. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Real stays. This place is truly amazing. 2,800 feet from property. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely, Jean-Marc Ma-Poon. This was our most awfully and best Holidays we ever had. His customer service is excellent and his kindness is beyond expected. with and not the guest to deal with it. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. I do hope that we may welcome you back in the future for a better experience. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." Now HK$2,291 (Was HK$3,083) on Tripadvisor: Long Beach Mauritius, Belle Mare. Looking forward to welcome you in a nearest future at Long Beach Mauritius. Thank you for your enthusiasm towards our resort and service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What food & drink options are available at Long Beach Mauritius? This is not how you treat guests. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Long Beach Mauritius, Belle Mare: Bekijk 5.782 beoordelingen, 7.650 foto's en aanbiedingen voor Long Beach Mauritius, gewaardeerd als nr.6 van 11 hotels in Belle Mare en geclassificeerd als 4,5 van 5 bij Tripadvisor. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Belle Mare . Intl Airport. We shall surely share your comments with the whole team which shall definitely act as a boost. Yes, dry cleaning and laundry service are offered to guests. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thanks to the Manager Seetul and his Team. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. But several are just not trained. A manager for example. Warmest regards, Christian Jaquier. What food & drink options are available at Long Beach Mauritius? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you for your enthusiasm towards our resort and service. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We look forward welcoming you back very soon. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. Do not miss also to treat yourself well at the Spa. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Next: the breakfast buffet. What an absolutely beautiful resort with simply wonderful staff! Fantastic food and very friendly staff. Again taking the stress out of a difficult situation. Sincerely, Jean-Marc Ma-Poon, We stayed for 7 nights at the end of March. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. The Long Beach Hotel had various activities and honeymoon privileges. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Next: the breakfast buffet. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We are glad to hear that you discovered the water activities with enthusiasm. Variety of restaurants and quality and selection of food exceeds expactions. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. We are glad to hear that you had an enjoyable stay with us. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Thanks to Pamela at Tides and the Main . See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We shall surely share your comments with the whole team which shall definitely act as a boost. team. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Also the room does not look like in the pictures. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. All the best wishes for them. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. From the waiting staff, the bar, the beach all done with a smile. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). The beach is calm and like a carribean dream. Warmest regards, Christian Jaquier. Going to breakfast half an hour before they close is too late for some dishes? Coastal Road, Belle Mare, Mauritius 41601. Which popular attractions are close to Long Beach Mauritius? Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. They would see me caring my little one and run to give me a hand with my luggage or bring her. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. . Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Which room amenities are available at Long Beach Mauritius? Review collected in partnership with this hotel. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. The team led by Christian could not do enough for us. The sea was really cool, and I learned how to fly sailing boats. You have to go there and do your vacation in this Hotel. I will share your reviews with all the staff and it will definitely a boost for all of us. Are there opportunities to exercise at Long Beach Mauritius? They dont realize when you sit down at breakfast. +230 4020100. Looking forward welcoming you back very soon. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. We recommend calling ahead to confirm details. We are glad to hear that you discovered the water activities with enthusiasm. I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The sea temperature is one of the best I've experienced. Claim your listing for free to respond to reviews, update your profile and much more. This is the version of our website addressed to speakers of English in United Kingdom. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. I could be misspelling her name, but I recall Channone ? You will love it as we did! Struggled to get a decent coffee some mornings which is important to me. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. It is simply not 5 star. They dont realize when you sit down at breakfast. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. We look forward to welcoming you back to your home away from home in the not so distant future. We look forward welcoming you back very soon. The entire team and I look very much forward to welcoming you back to our resort. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. What are some restaurants close to Long Beach Mauritius? Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Some simply dont listen. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Long Beach just oozes cool it combines carefree, elegant living with a blend of contemporary architecture and tropical landscape. Move on to the park's nature trail and wander through endemic plants, discover the flora and fauna of Mauritius including a rare Ebony tree. Bedspread and decorative pillows were saved. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Overall service quality is outstanding. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. team. What are some of the property amenities at Long Beach Mauritius? The team led by Christian could not do enough for us. The beach is beautiful with good snorkeling and lovely white sand. I guess it was reserved for someone else. Thank you for staying with us and celebrating your birthday at our resort. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Reviews of Long Beach Mauritius Off the B59, Coastal Road , Belle Mare, Mauritius #12 of 24 hotels in Belle Mare See the property Languages: Traveller type: Sort by: 100% verified reviews Real guests. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Going to breakfast half an hour before they close is too late for some dishes? Variety of restaurants and quality and selection of food exceeds expactions. Please see our partners for more details. This is not how you treat guests. The staff is exceptionally kind and caring. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Yes, guests often enjoy the ocean view available here. It's about 1 hour transfer from the airport and about a 30 minute walk along the beach from Flic en Flac which is quite small and actually not really worth leaving the hotel for. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. All the employees and service was so kind! Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Does Long Beach Mauritius have airport transportation? Own or manage this property? Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. He was a great kind person. But several are just not trained. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Does Long Beach Mauritius have any great views? I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Flic en Flac Beach: Mauritius - Feb 2015 - See 3,179 traveller reviews, 2,122 candid photos, and great deals for Flic En Flac, at Tripadvisor. Thank you for your appreciation, excellent rating and high recommendation. Looking forward welcoming you back very soon. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Overall service quality is outstanding. In response to your concerns, we regret that the service was not up to your expectation. They bring you tea but no cups, etc. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. with and not the guest to deal with it. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Cap Ouest Mauritius - Tripadvisor Reviews. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. golden nectar. Really, do not miss your chance visiting this place. Our team checks each review posted on the site disputed by our community as not meeting our. Also a good gym, for those who is important. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there opportunities to exercise at Long Beach Mauritius? May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches.