Hidden-fee users were then more likely to go back and search other ticket listings. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. The extra fee increases Ticketmaster's profits. Ive already tried calling, using their chat and email. 3. No. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Deals for hot tickets, you're virtually not going to find one. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. Having an extremely large volume allows them to lower their margins. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. In most cases, tickets arent issued until 24 hours before the event. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. The option of reselling tickets for sold-out shows is available. So, it is considered the best competition in front of Ticketmaster. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Office Hours. A Division of NBCUniversal. ET. "Many more fans will now have. ViralTalky's team of content writers regularly helps write high quality content. Ticketmaster on Tuesday called the demand "historically unprecedented." Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. That money would go entirely to Ticketmaster. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. Save my name, email, and website in this browser for the next time I comment. }. Season Ticket Memberships. Refunds can also be requested within 72 hours of purchasing your tickets. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. StubHubs website is very convenient to use. Problem message. He turned to music instead, with his college roommate . While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Now its all about Trump. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. display: none !important; I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Comprehensive event search feature. Ability to get tickets without visiting box offices in person. 1. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. Previously there was an option to transfer and now there is not. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. Is that normal? That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Don't show them on your phone. That price tag will get . The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Stocksy. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business What is the difference between StubHub and Ticketmaster? Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. Then, set a suitable price for your tickets. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. However, waiting for the price to go lower can also get you zero tickets, so look out for that. [2022], TickPick vs StubHub: Which Is Better For You? Can I sell tickets from Ticketmaster non eligible for resale? Search by team, venue, artist, or event. Your email address will not be published. Google Pay. 2023 CNBC LLC. Doing so will bring you to the primary seller's page. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. But it becomes a "buyer beware" type market, experts said. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Ability to narrow search parameters with advanced filtering. The charges are typically to help vendors invest in and operate in their venues. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. 2020 Official Top 5 Review. They are available in both Apple Store and Play Store - free of charge, of course. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. How can I transfer them? Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Having all of this information makes it easier for you to find tickets that match your budget and interest. Help us improve this article with your feedback. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. Data is a real-time snapshot *Data is delayed at least 15 minutes. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch However, each of the services comes with its own distinct advantages. Should you. Some teams, venues, or artists put delivery delays. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. The other half of StubHub users continued to see the all-inclusive prices. You can try reaching out to Ticketmaster and see why the tickets are greyed out. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Please consider making a one-time contribution to Vox today. It has a good user interface, and the website is user-friendly. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. On the homepage of its website, you can search for the event you are looking for. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. For Ticketmaster, the biggest selling point is a flexible return policy. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. To explore this idea, the researchers examined how users clicked around StubHub. Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. Tickets are 100% guaranteed by FanProtect. Nearly every ticket will have a convenience fee added for doing business through this service. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. No one else can do that. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. Sign up for The Goods newsletter. "A broker is fishing to see what they can get," Cobb said. TM previously allowed transfer (which is why I posted) and now transfer is not available. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease.